Please hold the line
Dienstag, Februar 21st, 2006Being held on hold is a familiar customer experience today. After all, on a free call you may push the phone’s speaker button and try to relax or do something useful with your time. And sometimes, after a few minutes, you find yourself caught by a nagging and senseless piece of waiting loop music. They got you, if it still loops in your brain when you go to sleep.